Returns & Refunds policy

Due to the personal nature of skincare and wellness products, opened or used products cannot be returned. If your order arrives damaged, defective, or incorrect, please contact us as soon as possible after delivery with your order number and photos of the item and packaging. We will review the issue and provide an appropriate replacement or resolution when applicable. Shipping charges are generally non-refundable unless the return or replacement is due to an error by Skin Hero Wellness. For questions regarding your order, please contact us through

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail info@skinherowellness.com